We care about your privacy

1. Information We Collect

We collect various types of personal information to enhance your experience on VoiceIncome and to ensure the proper functioning of the marketplace and affiliate program

1.1. Information You Provide Directly:

• Registration Data: When creating an account (user or vendor), we collect information such as your name, email address, phone number, and payment details.
• Contributions and Transactions: If you engage in transactions on our marketplace or participate in our affiliate program, we collect information related to purchases, sales, commissions, and payments.
• Comments and Reviews: When you leave comments, reviews, or ratings, we collect this information to ensure transparency and quality on the site.

1.2. Information Collected Automatically:

• Browsing Data: We collect technical information such as your IP address, browser type, pages visited, and interactions with various sections of the site, including the marketplace.
• Cookies and Similar Technologies: We use cookies to optimize your navigation, provide personalized content, and improve the performance of our site. Please refer to our Cookie Policy for more information.

1.3. Information From Third Parties:

• Social Networks: If you choose to connect via third-party platforms (Facebook, Google), we may receive certain information based on their privacy policies.
• Business Partners: We may receive information from third-party partners to enhance user experience and provide personalized offers.

2. How We Use the Information

We use your information to offer a secure, personalized, and seamless service. This data helps us to:

• Manage your Accounts and Transactions: Ensure proper account functionality, process your purchases, sales, and payments on the marketplace.
• Personalization: Provide relevant content, recommendations based on your preferences, and optimize your user experience.
• Security and Fraud Prevention: Detect and prevent fraudulent activities, ensure user safety, and comply with legal obligations.
• Service Improvement: Analyze user behaviors and improve the performance and functionality of the site, including the marketplace and affiliate program.
• Marketing and Communication: Send you personalized offers, communications related to your preferences, and information about site updates.

3. Sharing of Information

We share your information only in the following circumstances to respect data protection while ensuring the site's proper functioning:

• Third-Party Service Providers We share your information with external providers for payment processing, site hosting, marketing analysis, and other essential services. These providers are required to protect your data and use it only for the specified purposes.
• Marketplace Transactions When you buy or sell a product on our marketplace, certain information (name, shipping address, order details) is shared with the other party to complete the transaction.
• Legal Compliance We may disclose your information if required by law or to respond to legal requests or protect our rights as site owners.
• Mergers and Acquisitions In the event of a sale, merger, or acquisition, your information may be transferred to the new owner as part of the transaction.

4. Data Security

We implement strict measures to protect your personal data from loss, unauthorized access, alteration, or disclosure. These measures include:

• Data Encryption: Your personal information is encrypted, including sensitive details such as payment information.
• Access Controls: Only authorized employees can access your personal information, and only within the scope of their professional duties.
• Secure Storage: Your information is stored on secure servers with enhanced protections against cyberattacks.

5. Children's Privacy

Our site is not intended for users under the age of 13. If we learn that personal information of children under 13 has been collected, we will promptly delete this data. We encourage parents to monitor their children's internet use.

6. Your Rights and Choices

As a user, you have the following rights:

• Access and Correction: You may request access to the personal information we hold and correct it if necessary.
• Deletion: You may request the deletion of your personal information.
• Objection: You have the right to object to the processing of your data, particularly for marketing purposes.
• Portability: You may request a copy of your data in a portable format.

To exercise these rights, please contact us at contact@voiceincome.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, particularly for transactions on the marketplace and the affiliate program.

8. Cookies and Similar Technologies

We use cookies to:

• Enhance User Experience: Save your preferences and optimize navigation.
• Analyze Traffic: Collect anonymous data to understand user behavior.

You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy for more details.

9. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time to reflect legal or technical changes. Any changes will be posted on this page, and in major cases, you will be notified via email.

10. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at contact@voiceincome.com.