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Terms of Use for VoiceIncome

Last updated: 23/01/2025

Welcome to VoiceIncome. By accessing or using the website www.voiceincome.com, you agree to comply with these Terms of Use. If you do not agree to these terms, please refrain from using the site.

1. Site Access and Use

1.1. License to Use

We grant you a limited, revocable, non-exclusive, and non-transferable license to access and use our website for listening to and downloading audiobooks for personal use. Any commercial use is strictly prohibited unless otherwise agreed in writing by VoiceIncome.

1.2. Access Requirements

You are responsible for obtaining and maintaining the necessary equipment to access the website, as well as any related costs (e.g., internet fees, equipment).

2. Intellectual Property and Website Content

2.1. Intellectual Property Rights

All content on the website (audiobooks, texts, graphics, logos, images, etc.) is the exclusive property of VoiceIncome or its partners and is protected by international intellectual property laws. You agree to respect these rights.

2.2. Permitted Use

You are permitted to listen to and download audiobooks for personal, non- commercial use only. Redistribution, modification, or any commercial exploitation without prior written consent is prohibited.

3. Interactive Features

3.1. Comments and Forums

Users may participate in forums and comment sections. VoiceIncome reserves the right to moderate or remove any content that does not comply with these terms.

4. Code of Conduct

4.1. Respect for Other Users

You agree not to post any illegal, offensive, defamatory, or discriminatory content. VoiceIncome reserves the right to remove any inappropriate content and suspend accounts in violation of these rules.

4.2. Intellectual Property Violations

Any infringement of copyright or unauthorized use of works is prohibited. VoiceIncome may take legal action in case of non-compliance.

4.3. Sensitive Content

Posting content related to religion, politics, or anything likely to cause tension between users is prohibited.

5. Affiliate Program (Culture Cash)

5.1. Affiliate Program Participation

By participating in the Culture Cash program, you agree to promote VoiceIncome ethically and legally. You must comply with applicable laws regarding affiliate marketing and advertising.

5.2. Affiliate Rules

Affiliates must avoid any form of misleading marketing. Any attempt to manipulate (e.g., creating fake accounts) will result in suspension or removal from the program, along with the loss of commissions.

6. Security

6.1. Account Security

Users are responsible for maintaining the confidentiality of their login credentials. Any suspicious activity should be reported immediately to VoiceIncome. We are not liable for any loss resulting from unauthorized use of your account.

6.2. Data Protection

We implement security measures to protect your personal data. However, absolute security cannot be guaranteed, and you accept the inherent risks of using the internet.

6.3. Abuse Protection

Any attempt to compromise the security of the site (DDoS attacks, hacking, etc.) is strictly prohibited and will result in legal action.

7. Cookie Use

7.1. Use of Cookies

By using the site, you agree to our use of cookies to enhance your experience. Cookies are used to track user preferences and personalize content.

7.2. Types of Cookies Used

We use session cookies, persistent cookies, and third-party cookies for analytics and marketing purposes. You can adjust your preferences in your browser settings.

8. Privacy

The use of the site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Limitation of Liability

9.1. Disclaimer of Liability

VoiceIncome shall not be liable for any indirect, consequential, or special losses or damages arising from the use or inability to use the site, to the extent permitted by law.

9.2. Indemnification

You agree to indemnify VoiceIncome for any claims or damages arising from your use of the site or violation of these terms.

10. Changes to the Terms of Use

We reserve the right to modify these Terms of Use at any time. Changes will be communicated via a notification on the site. Continued use of the site after such changes implies acceptance of the revised terms.

11. Governing Law and Dispute Resolution

11.1. Governing Law

These terms are governed by the laws of the United Kingdom, without regard to conflict of law principles.

11.2. Dispute Resolution

Any dispute related to the use of the site will be subject to the exclusive jurisdiction of the UK courts.

11.3. Arbitration

Before initiating legal proceedings, we encourage you to attempt to resolve disputes amicably through arbitration.

12. Miscellaneous Provisions

12.1. Severability

If any provision of these terms is found to be invalid, the remaining provisions will remain in effect.

12.2. Entire Agreement

These Terms of Use constitute the entire agreement between VoiceIncome and you regarding the use of the site.

13. Mobile Application Terms of Use

13.1. By downloading and using the VoiceIncome mobile application, you also agree to comply with these Terms of Use. The features of the mobile application are subject to the same rules and restrictions outlined for the website.

13.2. VoiceIncome is not responsible for any issues related to the compatibility of the application with your device. You are responsible for keeping your device updated and ensuring it meets the minimum system requirements for the application.

13.3. Users of the mobile application must ensure that its use is strictly personal and non-commercial, unless expressly agreed upon in writing with VoiceIncome.

13.4. VoiceIncome reserves the right to limit, suspend, or disable access to the application in cases of misuse, abuse, or violations of these terms.

13.5. If you encounter any technical issues or malfunctions, please contact our support team at https://voiceincome.com/contact to report the problem.

14. Purchase of Audiobook Content

14.1 Content License

When you purchase content on VoiceIncome, you are granted a limited, revocable, non-exclusive, and non-transferable license to download or stream the content on your personal devices for strictly personal and non-commercial use. You agree not to copy, reproduce, distribute, modify, or use the content in any unauthorized way. Selling, renting, or commercially exploiting the audiobook content without prior written consent from VoiceIncome is strictly prohibited.

14.2 Pricing

All purchases made on a pay-as-you-go basis are subject to the prices displayed on VoiceIncome, which may be updated at any time. In the event of a pricing error, VoiceIncome reserves the right to cancel the affected order and issue a full refund.

14.3 Delivery and Accessibility

Purchased content will be made available in your VoiceIncome account. We recommend downloading your content immediately and keeping a backup copy. VoiceIncome is not liable for any future loss of access due to licensing restrictions, changes in rights, or technical issues.

14.4 Risk of Loss

Once the content is made available in your account, you assume all risks of loss, including file corruption or device failure. Refunds will not be provided in such cases.

14.5 Payment Methods

A valid payment method must be associated with your VoiceIncome account. All transactions will be automatically charged to the linked payment method. You are responsible for keeping your payment information up to date to avoid transaction failures.

15. VoiceIncome Subscriptions

15.1 General Terms

VoiceIncome offers monthly subscriptions that include a set number of credits and access to features defined by the selected plan. Subscriptions automatically renew each month unless canceled by the user before the billing date.

15.2 Credit Usage

Subscriptions include a specified number of credits that can be used to purchase audiobook content. Unused credits may roll over to the following month, subject to the rollover limit defined by VoiceIncome. Any credits exceeding this limit will automatically expire.

15.3 Cancellation

You may cancel your subscription at any time through your VoiceIncome account. Payments already processed are non-refundable. Upon cancellation, any unused credits remaining on your account will immediately expire.

15.4 Trial Offers

VoiceIncome may offer free or discounted trial periods. If you do not wish to transition to a paid subscription after the trial period, you must cancel before the trial ends. Otherwise, the subscription will automatically renew at the prevailing rate.

VoiceIncome Refund and Cancellation Policy

1. Right to Cancel Subscriptions

14-Day Withdrawal Period: You can cancel your subscription within 14 days of subscribing, provided you have not used any services (credits or listening hours). Send your cancellation request to https://voiceincome.com/contact

Cancellation After 14 Days: No refunds will be granted after 14 days, but you will retain access to the services until the end of your subscription period.

2. Refund for Unused Credits

Separately Purchased Credits: If the credits have not been used within 14 days of purchase, you can request a refund.

Partially Used Credits: A partial refund may be granted if some credits remain unused, subject to certain conditions.

3. Refund for Audiobook Purchases (Marketplace)

Withdrawal Period: You can request a refund within 14 days if the audiobook has not been downloaded or listened to.

Defective Product: If an audiobook has a technical issue, you can request a refund or replacement within 30 days of purchase.

4. Abuse Prevention

Frequent Cancellations: In the case of repeated cancellations, VoiceIncome may limit your rights to request a refund.

Fraud and Abuse: Any attempt at fraud, such as creating multiple accounts, will result in account suspension.

5. Termination of Services by VoiceIncome

Breach of Terms: In the event of a breach of these terms, we reserve the right to suspend or terminate your account without notice. No refunds will be granted for accounts terminated due to severe violations.

For any questions or refund requests, please contact our team at https://voiceincome.com/contact

OUR CONTACT INFORMATION

VoiceIncome.com is the trade name of VoiceIncome. This website, as well as the VoiceIncome mobile application, is owned and operated by the UK-based company ZAVOICE LTD.